1. GENERAL TERMS & CONDITIONS
1.1. These general terms and conditions apply to the placing of any order on the Luxehted.ee website and regulate legal relations between Luxehted.ee customers (Customer) and owner of Luxehted.ee online store – Luxehted OÜ (Luxehted.ee).
1.2. These general terms and conditions can not be in conflict with the European Union law and laws of the Republic of Estonia and made in accordance with these laws.
1.3. In additions to these general terms and conditions, relations between Customer and Luxehted.ee are regulated basing on shipping terms in this and How to buy section.
1.4. Luxehted.ee reserves the right to change the price of products or change and modify these general terms and conditions for better efficiency, competitiveness, further development and upgrading the assortment of goods or for the purpose of reorganization. Terms and conditions and prices changes will take effect immediately from the moment when the information appears on Luxehted.ee. If the Customer made the order before changes were published, order will be processed basing on previously valid terms, unless the law or legal rules prescribe otherwise.
1.5. Luxehted.ee and Customer accept the following general terms and conditions. By ordering products from Luxehted.ee online store and making payment for ordered products Customer accepts and confirms understanding of these general terms and conditions.
2. PRICES & RATES
2.1. Prices which are provided on Luxehted.ee online store are shown in Euros or other supported currencies, include 20% VAT and do not include shipping costs.
2.2. During the checkout procedure Customer will be asked to choose suitable shipping method. Prices for all available shipping methods will be provided on the same page.
2.4. Luxehted.ee reserves the right to adjust and change prices. If Customer made the order before changes were published, order will be processed basing on previously valid prices, unless the law or legal rules prescribe otherwise or order was cancelled basing on paragraph 5.1. terms.
3. CHECKOUT & PAYMENT
3.1. Shopping cart content is updated at the moment when Customers click on the “Buy” button. Adding products to shopping cart does not oblige Customer to buy products. Customer has the right to change the quantity of products added to shopping cart or remove them from the shopping cart if necessary.
3.2. Before checkout procedure is not finished products which are added to shopping cart remain visible and available for ordering for all other Luxehted.ee customers.
3.3. During the checkout procedure Customer selects suitable shipping method and verifies that Billing and Shipping addresses are correct. Delivery time and accuracy directly depends on the correctness of provided addresses. Order confirmation letter will be sent to the Customers e-mail together with attached invoice. Customer must verify and check information which is provided in the invoice and after that pay for the order using one of available payment terms.
4.1. After order confirmation, shipping method selection and payment for the order are completed, ordered products will be prepared for the delivery and shipped using selected payment method to the address provided by Customer.
4.2. All orders will be shipped by AS Eesti Post.
4.3. If delivery address has changed or provided incorrectly, Customer must notify Luxehted.ee and provide correct address as quickly as possible. If order was already shipped to incorrectly provided address Luxheted.ee is not responsible for possible loss of parcel.
4.4. Delivery time and accuracy of delivery directly depends on the correctness of provided addresses and Customer personal information. Customer must take all required steps to receive the order basing on local postal agency rules. Luxehted.ee and Estonian Post are not responsible for any delays and misunderstandings caused by incorrectly provided addresses or contact information or if Customer is not following local postal agency rules for parcel receiving.
5. CANCELLATION & WARRANTY
5.1. Luxehted.ee reserves the right to cancel the order if Customer has not paid for the order using one of available payment terms within five working day after order confirmation. Prior to the order cancellation Customer will receive written payment reminder by e-mail.
5.2. If received products have any defects or damages which were not visible during parcel receiving from postal agent and were not caused by incorrectly opening or if products are not those which were ordered, Luxehted.ee kindly asks you to immediately inform us about this. Products which Customer returns must be not used and contain all labels and stickers and packed in original package. New products will be shipped to Customer in two working day after previous order is returned to Luxehted.ee warehouse.
5.3. New exchanged products will be shipped to Customer free of charge.
5.4. If the returned product is damaged and this situation is caused by abnormal use of the product by the Customer or the Customer's fault Luxehted.ee reserves the right not to exchange the product.
6. LIABILITY & FORCE MAJEURE
6.1. These terms and conditions of sale shall be governed in accordance with the laws of the European Union and Republic of Estonia.
6.2. Both Customer and Luxehted.ee must follow agreed general terms and conditions and act in accordance with the laws of the European Union and Republic of Estonia.
6.3. Neither party is liable to the other party for its behavior and those conditions are not considered as violation of obligations in those cases when any delay or non delivery in those situations when delay or non performance took place were not under the control (force majeure).
6.4. Luxehted.ee will not compensate for any moral damage, which may be caused by the change of delivery times, prices and other terms and conditions.
7. OTHER CONDITIONS
7.1. Luxehted.ee is using clients’ personal information only for the purpose of order processing. Luxehted.ee is not disclosing this information to third parties, except Estonian Postal Service or in cases prescribed by law.
7.2. Luxehted.ee reserves the right to send customers information about new products and special offers in those cases when customer has subscribed for the newsletter. Customer has the right to request deletion of personal data from Luxehted.ee database.
7.3. In these circumstances when specific questions or issues are not specified in these terms and conditions Luxehted.ee and customer must follow regulations of European Union Law and Republic of Estonia laws or other applicable and valid acts.
7.4. Luxehted.ee and Customer have agreed to resolve any disagreements and disputes by means of negotiations. If disputes can not be settled by negotiation, customer as well as Luxehted.ee has the right to forward all disputes to the Consumer Protection Board or to the court.
8. FINAL PROVISIONS
8.1. In those cases when provision of this contract becomes void or inadmissible, this shall not affect the validity of the remaining provisions. Invalid or inadmissible provision shall be replaced by a provision which comes as close as possible to the purpose of the invalid or inadmissible provision.
8.2 All pictorial and textual material in Luxehted.ee webstore are protected by copyright laws and using or copying it illegally is forbidden according to the law. If violation is discovered, the fine can be up to 300 fine units. If a violation has been committed by a juridical person, then the fine can be 31 955, 82 eur. Please let us know at firstname.lastname@example.org. if you wish to use materials (texts, pictures, ideas) exhibited in this site.